#UNKNOWNTOGETHER: Let's Get Talking on Mental Health

Facebook, UN Thailand

Introduction

Breaking the Silence on Mental Health

Services
Audience Research, Campaigns, Creative Communications
Issues
Mental Health

In Thailand, mental health remains a taboo subject, shrouded in silence and stigma. No organization had yet taken on the monumental task of educating the public on mental health issues at scale. Then came COVID-19, a storm of distressing news stories that heightened anxiety and isolation. The need for mental health support had never been more urgent.

Strategy

A Nationwide Call for Wellness

In response, Love Frankie, together with UN Thailand, Facebook, and mental health partner Knowing Mind, launched ‘Unknown Together,’ a groundbreaking social media campaign aimed at raising awareness and promoting mental wellness across Thailand.

Our campaign provided essential information, practical tools, and resources to foster well-being, resilience, and empathy. We delivered content through online workshops and meditation sessions, structured around three key chapters: looking inward to understand the impacts of COVID-19 on mental health, sharing self-care tools and tips, and looking outward to engage with others and extend care.

Reaching Hearts and Minds

The response was overwhelming. The campaign reached 11.5 million people online, with 21.6K event responses and 4 million video views. An astounding 95% of participants reported that the campaign helped alleviate the negative effects of COVID-19, and 85% expressed high satisfaction with the initiative.

Through ‘Unknown Together,’ we broke the silence, opened up conversations, and provided much-needed support to millions. This campaign stands as a testament to the power of collective action in fostering mental wellness and resilience in challenging times.

Impact

The #UNKNOWNTOGETHER mental health campaign, spearheaded by Facebook, UN Thailand, and Knowing Mind, successfully broke the silence surrounding mental health in Thailand, especially during the COVID-19 crisis. The campaign's reach and effectiveness are evident in the impressive engagement and positive feedback from participants.

Impact Data Points

  • Total Reach: 11.5 million people online
  • Post Reach: 11.5 million
  • Event Responses: 21,600
  • Video Views: 4 million

Participant Feedback 

  • 95% reported the campaign alleviated the negative effects of COVID-19
  • 85% expressed high satisfaction with the campaign

This campaign significantly contributed to raising awareness, providing essential mental health support, and fostering a culture of well-being and empathy across Thailand.